Privacy Policy

Who We Are

Auto “Dent”ist, Inc. is a mobile paintless dent repair company serving the Portland Oregon metro area since 1993. Our website address is williama75.sg-host.com (temporarily — final domain coming soon).

We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

We only collect information you voluntarily provide to us. This includes:

• Your name, email address, and phone number when you fill out our contact form
• Your vehicle information (year, make, color) when requesting an estimate
• Photos you upload or text to us of vehicle damage
• Your city or general location for scheduling purposes

We do not collect payment information through our website. We do not use tracking cookies or advertising pixels.

How We Use Your Information

We use your information only to:

• Respond to your estimate request or inquiry
• Schedule and confirm your repair appointment
• Follow up on completed repairs if needed
• Contact you about your specific service request

We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.

Text Messages and Phone Calls

When you text us a photo at 503.649.9940 or provide your phone number on our contact form, you are consenting to receive text message responses from us regarding your estimate or repair. We will only text you about your specific service request.

We do not enroll you in any automated marketing text campaigns. You can reply STOP at any time to opt out of further messages.

Photos You Send Us

Photos you send us of your vehicle damage are used only to assess the repair and provide your estimate. We may use before/after photos on our website or social media as examples of our work — but only photos that do not identify you personally (no license plates, faces, or identifying information). We will never use your photos for marketing without your permission.

Cookies

Our website uses minimal cookies required for basic WordPress functionality. We do not use advertising cookies, tracking pixels, or third-party analytics tools that collect personal data.

Data Retention

We retain your contact information only as long as needed to complete your service and for reasonable follow-up. We do not maintain long-term marketing databases of customer contact information.

Your Rights

You have the right to:

• Request a copy of any personal information we hold about you
• Request that we delete your personal information
• Opt out of any future communications from us

To exercise any of these rights, contact us directly using the information below.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.